Legal
Privacy Policy
Last updated: May 08, 2026
At Dekipi, we take your privacy seriously. This policy explains how Umisto ("Dekipi", "we", "us", or "our") collects, uses, and protects your information when you use our products and services.
01Information We Collect
We collect information you provide directly to us, such as when you create an account, use our products, or contact us for support. This may include your name, email address, and usage preferences.
We also collect certain information automatically when you use our services, including log data, device information, and interaction data. This information helps us improve our products and ensure they work correctly for you.
02How We Use Your Information
We use the information we collect to provide, maintain, and improve our products; to communicate with you about your account and our services; to personalise your experience; and to comply with legal obligations.
We do not sell your personal information to third parties. We do not use your data to train AI models without your explicit consent. Your conversations with Dekipi Nova remain private and are not shared with advertisers.
03Data Sharing
We may share your information with trusted service providers who assist us in operating our services, subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights, property, or safety of Dekipi, our users, or others.
We will never sell your data to data brokers or advertising networks.
04Data Retention
We retain your information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting our support team. We will process deletion requests within 30 days.
05Cookies and Tracking
We use cookies and similar technologies to operate our services, remember your preferences, and understand how our products are used. We use privacy-preserving analytics (via Plausible) that does not track you across other websites or build advertising profiles.
You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our services.
06Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
If we become aware of a security breach that affects your personal data, we will notify you in accordance with applicable laws.
07Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information; to restrict or object to processing; and to data portability. To exercise these rights, please contact us at [email protected].
If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority.
08Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.
09Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice in our products. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
10Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Questions?
We're happy to help. Email us at [email protected] and we'll get back to you within two business days.